Pulse Medical Assistant School - Albuquerque, NM Student Grievance Policy

Any student grievances should be sent directly to the administrative staff via the phone and email listed on the school website. Students must first seek to resolve a grievance with the school. No adverse action will be taken against a student who makes a complaint to the school. An impartial staff member will investigate and resolve student complaints within a reasonable time, and staff will resolve all complaints within five business days of receipt of the compliant, unless the circumstances require a longer time frame. Any unresolved grievances may be sent to: New Mexico Higher Education Department 2044 Galisteo Street, Suite 4 Santa Fe, NM 87505-2100 Phone: 505-476-8400 http://www.hed.state.nm.us/students/

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